Delivery and Shipping
Dispatch And Delivery Times
I aim to package and dispatch items within 3 working days
UK - I aim to deliver within 2 working days.
Ireland - I aim to deliver within 2 working days.
Europe - I aim to deliver within 3-5 working days subject to custom clearance.
Elsewhere - I aim to deliver within 10 working days subject to custom clearance.
All UK and Ireland deliveries are also available to be picked up from my Antrim Studio by prior arrangement with me.
Custom Charges
Custom Charges - EU Countries - custom charges do not apply. Resulting from the Brexit negotiations between the UK government and the EU, I as a Northern Ireland based artist, operate under the 'Northern Ireland Protocol'. As a result of this protocol, Northern Ireland is still part of the EU single market for goods unlike England, Scotland and Wales, so there are no customs duty to pay upon receipt.
Custom Charges - Non EU Countries - contact your local customs office to find out what if any customs charges apply. I cannot accept any custom charges incurred on international orders.
Delivery Charges
All shipping to the UK and Ireland is free. Estimated shipping costs can be found below.
Framed Items
Uk
Free
Unframed Items
Other Information
I will send you a confirmation email when I have received your order.
I will then send you another email when your order has been dispatched, together with details showing the postal service used and the tracking information.
All orders are packaged in sturdy mailing envelopes, or boxes, and sent using a signed and trackable postal service.
If there are any delays in dispatch, I will contact you either by telephone or email to inform you of an approximate delivery date. You can cancel your order at any stage before despatch.
If you would like to request the cancellation of an order, please contact me at the earliest opportunity - before dispatch. Telephone: 07850 469 362 or email me at sorrel@sorrelwillsart.com quoting your order number, your first and last name and your email address.